Client Recommendations

Google.com Review

★ ★ ★ ★ ★

We tried one of the most popular and advertised realtor companies in town with terrible results. We were given terrible advice and found out how lazy they really were. They thought the wave would continue with selling homes with no effort. We ended up firing them and hiring Rob Jansen. He immediately changed our approach to selling our home with good advise and hard work on his part. He held open houses every week until we sold. I would recommend to anyone who is serious about selling their home. He is honest, hard working, and brings a great perspective to how to sell your home. Thanks Rob for all you did for us.

Roger and Christy Raymond

Zillow.com Review

★★★★★ Highly likely to recommend

user8653119

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Robert held three open houses for our home on the first weekend it went on the market (Fri afternoon, Sat and Sun). I'd say over 100 people saw the house that weekend, and it was looking great thanks to Robert's advice and contacts. It sold that week for over asking.

Google.com Review

★ ★ ★ ★ ★

I have used Rob Jansen and the Jansen team for multiple purchases in the past few years. His knowledge of the local market is the best in the business. He has provided great insights into the best ways to get financing, provide strategic offers and get the best price. I’d highly recommend Rob Jansen for your next home purchase in Southern California!

Meit Shah

Google.com Review

★ ★ ★ ★ ★

We have had Rob sell three of our properties for us in the last 5 years. We admire Rob's organization, professionalism, and attention to detail. Rob was always available to us and would always promptly respond to email / calls. Usually they were my petty questions but Rob never made me feel like any question no matter how small was not important.

Rob was great about not pushing us into homes nor did he push us away from homes. Instead he asked us how we felt about the home after each visit and let us come to our own decisions. If we were unsure, we asked him for his personal/professional opinion and only then would he influence our decision.

Purchasing a home is a business transaction, but some of the other agents that we interviewed before Rob treated the entire process as purely business (very impersonal and all-business). Our experience with Rob while professional, was also very personal, we got to learn about Rob and his family, and our kids loved him.

You can't go wrong with someone who knows his profession inside and out. We will continue to use Rob in the future if the need arises.

Debbie Shaffer

Zillow.com Review

★★★★★ Highly likely to recommend

zuser20180105203515642

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Rob is a fantastic agent who you will love working with. We were moving from Oregon to California while trying to buy our first home in the OC. Rob was terrific helping us over the phone while we were still in Oregon and a very valuable asset to have in-person. When we flew down to CA for a weekend, we saw over 20 homes...most of them with Rob. He was very helpful to point out issues and give us practical remodel ideas. His local knowledge was invaluable for us coming from Oregon.

I HIGHLY recommend Rob as a buyer's agent (check into his buyer's agent rebate too).

Google.com Review

★ ★ ★ ★ ★

We recently worked with Rob Jansen to purchase a home. Our first impression of Rob was that he is a hard worker. We could reach him anytime and any day; he works till 9 pm every day! Rob worked tirelessly on our behalf and helped closing the transaction in a short escrow.

We appreciated that Rob followed up on our issues and concerns, and honestly provided us his opinion and advise. He is a person of integrity and will honor his words in an agreement. He is the best person when you need a real estate agent on your side.

Elsa Leung

Zillow.com Review

★★★★★ Highly likely to recommend

discupvet

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Rob is amazing. I feel like he must spend every second watching the market because he never missed a listing or a deal. We could not be happier with our purchase. He even sent us comps after the sale was closed without being asked. I highly recommend Rob for his skill, speed, attention to detail, and being a great guy to work with. Thanks Rob!!

Google.com Review

★ ★ ★ ★ ★

Rob did an unbelievably great job in a complex transaction. We purchased a house from 2 sellers (joint owners) and we concurrently sold our own house. Additionally, multiple people involved were self-employed and one of the properties needed some updating and thus difficult to assess. Rob was able to coordinate all of the parties, help with financing connections, handle difficult inspections, and handle personalities. I consider his services to be a bargain, and him to be a true trusted advisor. Thanks Rob!

Edward Karstetter

Zillow.com Review

★★★★★ Highly likely to recommend

dmtccrane

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Robert is a dedicated agent helping the buyer/seller to accomplish their goal. Robert's responses to calls, emails and text messages is immediate. Robert helped us purchase our amazing home 6 years ago and he is the only one we considered for our recent transaction. Rob has the knowledge and experience to perform with outstanding success. Thank you, Rob!

Google.com Review

★ ★ ★ ★ ★

I would rate Jansen Team Real Estate very highly. Rob had all the qualities I look for in an agent - patience, integrity, knowledge of the local real estate market, and quick follow-up/communication. Throughout our several months of searching for a home with Rob, my wife and I were impressed how he would quickly identify positive and/or negative features of a home based on our preferences. He applied his knowledge of what we liked and didn't like to screen and assess homes for us. I especially appreciated Rob's candor in evaluating a home's features and location. In addition, Rob was widely available and communicated frequently to show us homes, all over a period of several months.

I would highly recommend Jansen Team Real Estate for your next purchase or sale of a home.

Dhrumil Patel

Google.com Review

★ ★ ★ ★ ★

We met Rob Jansen many years ago when he was holding an open house and we just happened to stop by. We immediately liked him and began working with him to find our "perfect" house. We had a tough list and spent many years in the search, but finally found it just this year. Rob was always so persistent in his quest for us, but never pushy in any way, and did I mention, unbelievably patient! We will always be grateful to him for all his time and efforts and truthfully, we miss hanging out with him!! Ha!

Rick Scholten

Zillow.com Review

★★★★★ Highly likely to recommend

jaideep dharia

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Rob has helped me obtain the best possible price for my house. His responsiveness and dedication is truly amazing. He goes over the house in details and works with you in what needs to be fixed or improved to make the house a better sell. He has also helped purchase a house and negotiated well with the HOA and even paid some of the fees on my behalf to the HOA pending from seller. I would truly recommend Rob for any real estate transaction.

Google.com Review

★ ★ ★ ★ ★

When we were looking for a home to buy with our son and his wife, we asked Rob Jansen to be our agent. We looked at several houses in the Orange County area that fit our requirements. Rob is very straight forward and extremely knowledgeable about the properties in this area and the workings of the financial side of real estate transactions. With Rob's help we found a great property and he closed the deal that day. I would highly recommend Rob's team if you are looking to buy or sell.

Norma Yarb

Zillow.com Review

★★★★★ Highly likely to recommend

lakefairy23

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Rob's knowledge of the market was a great advantage to us and his advise throughout the process was 'spot on'. He handled both transactions extremely professionally, other agents commented how to us how well he handled everything and made the process better for all involved because of his expertise.

Google.com Review

★ ★ ★ ★ ★

I met Rob at an open house in 2008, times were tough but he helped me get through the downturn. Fast forward to 2012 and I both listed and bought a home with his expert help. He made a significant difference in both of my transactions! Call, text, or email Rob and he and his team will be with you every step of the way! Now he has buyers waiting to purchase one of my properties, and without any pressure. An exceptional experience!

Robert Davey

Zillow.com Review

★★★★★ Highly likely to recommend

KyleMoeller

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

We used Rob to sell and purchase our home. With his expertise we were able to sell at our desired price and purchase the home of our dreams. I would recommend his service to anyone

Google.com Review

★ ★ ★ ★ ★

Rob was excellent with helping us with our first home! He was KNOWLEDGEABLE and PATIENT with us as it took us some time to find "the one." Rob has a lot of experience with this marketplace and can also help you see what the true value in of a home could be. When choosing an agent everyone wants someone that listens to them and delivers on that vision and can also negotiate the best value! Rob delivers on those without question - our family is grateful and recommends him.

Jack Yarbrough

Zillow.com Review

★★★★★ Highly likely to recommend

anu thakore

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Fantastic agent, wouldn't use any one else. Very professional, honest and patient. Rob helped us find a house as well as sell our existing one. Works really hard, is willing to do open houses every weekend if that's what it takes.

Google.com Review

★ ★ ★ ★ ★

Excellent Real Estate Agent. Third time working with him. (yes, we move frequently) Always on top of everything. Very knowledgeable. A true pleasure to work with.

Diane Crane

Zillow.com Review

★★★★★ Highly likely to recommend

Kevin Bawa

★★★★★ Local knowledge

★★★★★ Process expertise

★★★★★ Responsiveness

★★★★★ Negotiation skills

Rob is detailed and prompt with responses. He is knowledgeable and honest. He is patient and attentive. He is skilled in successfully negotiating a good deal for his client and managing transactions. He is exactly what you want and need when searching for a new home.

Google.com Review

★ ★ ★ ★ ★

Rob is competent and capable. He’s an experienced realtor whom I would work with again.

Aaron Taylor

Google.com Review

★ ★ ★ ★ ★

Rob was my agent for both a purchase and a sale. The sale had some rather unique and difficult circumstances, but Rob was always on top of the situation and handled the transaction better than I could have imagined. If you're considering who to use as your agent, do not hesitate for a second in using the Jansen Team. It will be the best decision you ever make!

Arthur Bergmann

Google.com Review

★ ★ ★ ★ ★

Robert did a great job in a professional manner to sell my house, He also helped us out with his experience to find a new place to purchase smoothly and I will definitely recommend him to everyone who needs to sell any real estate in Orange County. THANKS ROB!

Sean Minooei

Google.com Review

★ ★ ★ ★ ★

Rob Jansen has come to our rescue three times to date. He helped us buy our first home in Orange County and when we outgrew that first home after just three and a half years, we did not hesitate to approach him again. He helped us sell that first home as well as purchase our next home. Three transactions with Rob and many weeks of hard work on his behalf proved to us that he is an amazing agent who works hard for each of his clients. If you have any hesitations or questions or problems along the way, Rob is always there--easily accessible through email, text, phone. He always responds in a timely manner and always has strategies, suggestions, answers, and solutions to problems related with selling and buying a home. He is extremely resourceful and almost like having a personal assistant during the process. He gets all the details ironed out for you and he gets it done quickly so that you are on-track and on schedule. Selling and buying a home concurrently is extremely stressful and scary and it's not something to be done with a part-time agent or someone who does real estate "on the side". It has to be done with someone with years of experience, lots of transactions under his belt, and someone who dedicates all their energy on his clients. Rob Jansen is that agent!

Nicole Olsen

Google.com Review

★ ★ ★ ★ ★

Robert held three open houses for our home on the first weekend it went on the market (Fri afternoon, Sat and Sun). I'd say over 100 people saw the house that weekend, and it was looking great thanks to Robert's advice and contacts. It sold that week for over asking.

Diane Tewsley

Google.com Review

★ ★ ★ ★ ★

Rob was great. He was knowledgeable, helpful, and very funny. So glad my home buying experience was with him

Samantha Gavin

Yelp.com Review

★ ★ ★ ★ ★

2/4/2015

When you tell people, "I am trying to sell my house and buy another house at the same time", they look at you with those somber eyes before telling you, "I'm sorry." Why does this happen? Because selling a house and buying at the same time is stressful. It's risky. It's scary. And if you're doing something so major, much less with a big family, you need to make sure you're getting help from someone who REALLY knows what they're doing.

Enter Rob Jansen.

Rob impressed us when we had a chance meeting at an open house, years ago, while I was very pregnant, and needing to buy a home quickly. He came through for us and helped us land that family home, perfect for us to "grow into". He worked hard for us to make sure we were accommodated and comfortable with the whole process. We managed to move into our home six days after our daughter was born, and though it was a stressful time, Rob made it a lot easier for us.

When our family grew a little too much, with twins in late 2013, we decided to call Rob again. Without hesitation, he was ready to once again help us not only buy our new family home, but sell the one he helped us buy just a few years prior. So the second time around, I was able to see him from a seller's perspective in addition to the buyer's perspective again. From the very start, Rob got right to work with answering all our questions, pointing us in the direction of resources, and working with us to get the ball rolling. If you want the confidence of having an "agent who never sleeps", I think that Rob is the guy. From answering emails and getting our house listed in the hours of the night when the rest of the world is sleeping, he gets things done instead of waiting until tomorrow or the "next business day". We always had the confidence in knowing that if something needed answering or fixing, and he said he'd get it done today, that meant it would get done if it was in his power. He was very dedicated to selling our house as long as we were on board and made sure we were prepared for open houses and scheduled viewings. When we finally received an offer we liked, we then needed to crack down on getting an offer on a house accepted so we had a place to move.

Throughout that journey, Rob worked hard. We put in several offers on several different properties, and Rob did everything in his power to keep us informed by following up with listing agents, all the while, getting everything taken care of on the selling end of our old house. He always gave us advice based on all his experiences for strategies when it came to offers and counteroffers and how to handle everything, knowing we were on a strict budget. When we were finally in escrow for both our old house and new house, Rob kept things running on time and our primary responsibility (Other than packing up and preparing to move) simply became signing papers (He uses electronic signatures for the majority of documents, making life easier for everyone). When the seller's escrow company delayed matters and potentially threw off our entire schedule, Rob stepped up and made stuff happen. Whenever something seemed to go wrong, I'd call Rob and he'd be on the case to make it as right as he could.

When all was said and done, we managed to move our family of three small children, two dogs, and endless piles of stuff in 24 hours. Of course it was stressful. But could it have been worse? Absolutely. I don't think selling and/or buying a house is ever a perfectly seamless process, but there are certainly steps that can be taken to make it better. Having Rob around felt like having a realtor and a personal assistant. He is extremely resourceful in all matters--not just selling and buying. He has connections of all sorts and ways of getting stuff taken care of. As rough as moving was for us, I pity those who make the mistake of hiring agents who don't have the knowledge and resources and willingness to get you through the process as Rob does. He's the kind of guy you really want on your side because he's fierce, dedicated and persistent. He works hard for his clients and will make you feel like you're the only one he's working for....but you're not. Trust me. He really doesn't ever sleep.

Nicole F.
Lake Forest, CA

10/4/2014

Rob Jansen… my favorite agent in the world, EVER!

I met Rob at an open house about 5 years ago. His causal friendliness and professionalism left me a very good impression.

A few months after I meet Rob, my mother-in-law was looking for a house, and the first person it came across my mind was to call Rob Jansen. He’s been my agent since then and I am so glad I choose him to be my agent.

Rob took us around every week to shop for houses all around the cities. We change our criteria so many times, and he had never complain about it. He’s always so patient and understanding. We felt really bad that we keep changing our minds on the criteria but Rob even comfort us by saying he is learning from every experience. He is so knowledgeable about the house. He often think outside the box and give us a lot of creative ideas to modify the houses we saw.

Meanwhile, my husband and I have decided to look for a house ourselves too. So Rob took my husband and I and his mom to shop for houses almost every day for a long period of time. Our criteria is so hard to find, but Rob never complain how unrealistic it is. He is always so patient. It took my husband and I almost 2 years to find our dream house. And we love our house so much, it meets all of our long list of unrealistic criteria. We really appreciate that Rob never give up on us and work so hard to find us our dream house.

After 3 ½ years shopping for houses with Rob, my mother-in-law finally bought a brand new house. We never had experience on buying a brand new house so we asked Rob to help us on signing the contract. Not only Rob help us on signing the contract, he actually come and walk us through the model home and explain to us what is standard and upgrades. He even offer to go to the design center with us without us asking. He even took tones of pictures from the model home so when we go to the design center, we could refer to the pictures.

Rob is an exceptional agent! He think for the client first before he think for his own benefit. He always give us his honest opinion on the houses we saw even it means he might not get the sales. He is so patient and never pushy. His sense of humor always makes house shopping so enjoyable. I will definitely continue using Rob as my agent and will highly recommend him to all of my friends and relatives.

Rob, thank you so much for all your help. We really appreciated.

Maggie Kwok

★ ★ ★ ★ ★

Trulia.com Review

This review is specifically for Rob Jansen.

My husband and I happened to meet Rob at an open house he was overseeing in Anaheim Hills. We are so grateful for this chance meeting, because Rob really stuck it out for us when we needed him the most.

We met Rob when I was five months pregnant and ready to embark on an aggressive house-hunt to move-in before I gave birth. I'm not exactly sure how many years Rob has been in the real-estate game, but he knows his stuff and is extremely resourceful. Something about him at the open house really caught our interest. I think it was his willingness to take a few minutes to really talk to us about what we were looking for and offering of suggestions, but he was in no way pushy like other agents tend to be. It was more like, "Hey, I'll help you if you want. If not, that's cool. I'm awesome, and I don't need to be a pushy jerk for your business."

Thinking about complaints of other agents I've worked with in the past, Rob was able to put these other agents to shame. I put a lot of trust into Rob because he's a genuine guy and really wants to help you because he's nice, not because he's looking to hurry up and get his commission.

He remained patient with us for months as we scoured through condos and houses. He listened to and considered all of our wants and needs and always kept those in mind. I never felt pressured by him to hurry up. He would drive me around for hours at a time, from house to house, answering all my annoying questions and entertaining my picky tastes over the houses we'd browsed. He'd always give suggestions or solutions to things that I did not like--for that reason, I'd say he's an optimist, but not an opportunist! One time, he even shared some chocolate with me while we were having a long day. Come on...now THAT'S a smart guy...giving chocolate to the pregnant lady.

When we had finally found "the one", he gave us an idea of what he thought a fair offer would be. Happy to say that our offer was accepted, far below listing price, and we started the long journey to the closing date. Along that journey, Rob helped set us up with all the connections we needed: loan consultant, inspector, contractor, and even a gardener. All of his references were solid. The loan consultant was more helpful than any others. The inspector was thorough and helpful. The contractor was a really genuine, honest guy (who also set us up with painters, a mason, and a tiler later on). And the gardener had lower prices than other quotes I got for people in the area.

When all was said and done, we closed two days after the birth of our daughter. Rob was the first non-family member to meet our little girl, and I'm happy for that because were it not for his hard work and guidance through everything, we would not have had the luxury of starting our family in this beautiful home.

Although I'm sure some days I drove Rob a little crazy with all my questions and all my criticisms of just about every house we looked at, he kept his cool and was such an important part of helping make our dreams come true. He also gave us part of his commission back as his gift to us. I really felt like I had a friend help us find a home, and not an "agent". We really miss him! Aside from being a top-notch Realtor, he's got a great sense of humor and an awesome Australian accent. What's not to love?

Nicole F.
March 28, 2013 (As posted on Trulia.com)